Information We Collect

When you interact with Infinion Max, we gather different types of information to provide better educational resources and personalized learning experiences for families interested in investing.

How We Collect Your Information

We collect data through several methods. When you register for our programs, you provide information directly. Our website uses cookies and similar technologies to understand how you navigate our platform. If you contact us through email or phone, we keep records of those conversations to improve our service.

We also gather information automatically when you use our learning platform – things like which lessons you complete, how long you spend on exercises, and what topics interest you most. This helps us create better educational experiences.

How We Use Your Information

Your data serves specific purposes that directly benefit your learning experience and help us run our educational programs effectively.

• Delivering Educational Services: We use your information to provide access to learning materials, track your progress through courses, and customize content based on your family's investing goals and experience level.
• Communication: We send course updates, new lesson notifications, and relevant educational resources. You'll hear from us about program changes, upcoming workshops, and family investing tips that match your interests.
• Platform Improvement: By analyzing how families use our platform, we identify which lessons work well and which need improvement. This helps us create more effective investing education for Canadian families.
• Account Management: We process enrollments, handle billing for paid programs, manage access to premium content, and provide technical support when you need help.
• Legal Compliance: Sometimes we're required to maintain records or verify ages for certain financial education content. We keep information as needed to meet Canadian regulations.

Data Sharing and Third Parties

We work with carefully selected partners who help us deliver our educational services. Here's who might see your information and why.

Service Providers We Work With

Our platform uses cloud hosting services to store course materials and user data securely. We partner with email service providers to send lesson reminders and newsletters. Payment processors handle transactions when you enroll in paid programs – we don't store your full credit card details ourselves.

Analytics tools help us understand how families use our platform, but we configure these to protect your privacy as much as possible. Technical support providers occasionally need access to troubleshoot issues, but they're bound by strict confidentiality agreements.

Legal Requirements

In rare cases, we might need to share information with law enforcement or legal authorities if required by Canadian law. We'll only do this when legally obligated or to protect the safety of our users.

Business Transfers

If Infinion Max were acquired by another company or merged with another educational provider, your information would transfer as part of that business transaction. We'd notify you before this happens and explain any changes to how your data is handled.

How We Protect Your Information

Security isn't just a checkbox for us – it's an ongoing commitment. We use multiple layers of protection to keep your data safe from unauthorized access, loss, or misuse.

Our platform uses industry-standard encryption (SSL/TLS) for all data transmitted between your device and our servers. Personal information stored in our databases is encrypted at rest. We limit employee access to your data based on job requirements, and everyone on our team receives privacy training.

We maintain regular security audits, keep our systems updated with the latest patches, and monitor for suspicious activity. Our servers are hosted in secure Canadian facilities with physical security measures.

That said, no system is completely foolproof. We do everything reasonably possible to protect your information, but we can't guarantee absolute security. If we detect a data breach that affects your information, we'll notify you and relevant authorities as required by Canadian law.

Data Retention Periods

We don't keep your information forever. Here's how long we typically retain different types of data.

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion by contacting us, subject to any legal requirements to maintain certain records.

Cookies and Tracking Technologies

Our website uses cookies – small text files stored on your device – to improve your experience and help our platform function properly.

Types of Cookies We Use

Essential Cookies: These keep you logged in, remember your course progress, and make the platform work. You can't disable these without affecting basic functionality.

Analytics Cookies: These help us understand which lessons are popular, where users get stuck, and how families navigate our content. We use this to make the platform better.

Preference Cookies: These remember your settings, like interface customization or content display preferences, so you don't need to set them each visit.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, but some features of our platform might not work properly if you do. Your browser's help section explains how to manage these preferences.

Children's Privacy

Many of our programs are designed for families, which means minors sometimes use our platform under parental guidance. We're careful about collecting information from users under 18.

We require parental consent for accounts created by minors. Parents can review, modify, or delete their child's information by contacting us. We collect only the minimum data necessary for educational purposes from younger users.

Parents maintain control over their children's privacy settings and can access their learning progress. If we discover we've inadvertently collected data from a child without proper consent, we'll delete that information promptly.

Changes to This Privacy Policy

We review and update this policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect.

The "Last Updated" date at the top shows when we most recently revised this policy. We encourage you to check back occasionally to stay informed about how we protect your information.

Your continued use of Infinion Max after policy changes take effect means you accept the updated terms. If you disagree with changes, you can close your account before they're implemented.

International Data Considerations

Our services primarily operate in Canada, and we store data on Canadian servers. If you access our platform from outside Canada, your information might be transferred across borders.

We ensure that any international data transfers comply with Canadian privacy laws and appropriate safeguards are in place. Countries outside Canada might have different privacy protections, but we maintain our commitment to protecting your information regardless of where it's accessed.